Privacy Policy
Effective Date: [Insert Date]
Introduction
Welcome to Grapplers Studio LLC dab as Alliance jiu jitsu Laguna Hills ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.alliancejiujitsulagunahills.com, use our services, or communicate with us through SMS or other channels.
By using our services, you consent to the practices described in this Privacy Policy, including the use of SMS (text messaging) and compliance with A2P 10DLC (Application-to-Person messaging using 10-digit long codes) regulations.
1. Information We Collect
We collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Address
- Payment details (if applicable)
Device and Usage Information
- IP address
- Browser type
- Device type
- Pages visited
- Access times
Communication Data
- SMS messages (opt-in status, responses)
- Email interactions
- Call logs (if applicable)
2. How We Use Your Information
We use your information to:
- Provide and manage our services
- Send important service-related updates
- Communicate offers and promotions (only if consented)
- Send appointment reminders and schedule updates via SMS
- Improve our website, services, and user experience
- Comply with legal obligations
3. SMS & A2P 10DLC Messaging Terms
By providing your phone number, you agree to receive SMS messages from us, including:
- Appointment confirmations and reminders
- Billing and account notifications
- Promotional offers and updates
Message and data rates may apply. Message frequency will vary depending on user interaction.
Consent:
You must opt-in to receive SMS messages. Opt-in can occur through:
- Website form submission
- Checking a box during account registration
- Signing a waiver or intake form
Opt-Out:
You may opt-out at any time by replying STOP to any message. You may also contact us directly to be removed from SMS communications.
Help:
For help, reply HELP or contact us at info@alliancejiujitsulagunahills.com.
We comply with A2P 10DLC rules for consumer protection and transparency and are registered with The Campaign Registry as required.
4. How We Share Information
We do not sell your personal information. We may share your data with:
- Service providers (e.g., SMS gateways, CRM software)
- Payment processors
- Legal authorities (if required by law)
All third parties are required to maintain the confidentiality and security of your information.
5. Data Security
We implement industry-standard measures to protect your data, including SSL encryption, secure servers, and access controls.
However, no data transmission over the internet or mobile network is 100% secure. We cannot guarantee the absolute security of your data.
6. Your Rights & Choices
You may:
- Access, update, or delete your information
- Withdraw consent for marketing communications
- Request a copy of your stored data
To exercise your rights, contact us at [insert email].
7. Cookies & Tracking Technologies
We use cookies and similar technologies for analytics, personalization, and marketing. You can control cookie settings through your browser.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect data from anyone under 13 years old.
10. Updates to This Policy
We may update this policy periodically. Any changes will be posted on this page with a revised “Effective Date.” Continued use of our services indicates your agreement to the changes.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Alliance JiuJitsu Laguna Hills
Email: Info@alliancejiujitsulagunahills.com
Address: 23561 Ridge Rte Dr suit I, Laguna Hills, CA 92653